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Who is likely to be referred to as a ‘boss’ in a workplace?

  1. Any employee

  2. A team leader or manager

  3. A customer

  4. Interns

The correct answer is: A team leader or manager

In a workplace context, the term 'boss' typically refers to an individual who holds a role of authority, such as a team leader or manager. This person is responsible for overseeing the work of their team, making decisions, and providing direction to ensure that tasks are completed efficiently. The 'boss' is often seen as the point of contact for guidance and support within the organization and is accountable for the performance of their team. In contrast, other options do not carry the same connotation of authority or leadership. For instance, any employee does not necessarily have the responsibility or power associated with being a boss. Similarly, customers and interns generally lack the managerial role that defines a boss in a workplace setting, as their focus is either on consuming services/products or learning within the organization, not managing others. Thus, B captures the essence of who is likely to be referred to as a boss in a professional environment.