Oxford Matura Trainer PRACA Practice Exam

Which role typically involves offering products or services to customers?

1. Manager

2. Salesperson

3. Janitor

4. Accountant

The correct answer is: Salesperson

A salesperson's primary role is to interact directly with customers to promote and sell products or services. This involves understanding customer needs, advising them on the appropriate products, and persuading them to make a purchase. Salespeople play a critical role in a business’s revenue generation and are often responsible for building relationships with clients to ensure customer satisfaction and loyalty. In contrast, a manager oversees organizational operations and may handle administrative functions, but their role does not focus on directly selling products or services to customers. A janitor is responsible for cleaning and maintaining premises, which is essential for a pleasant environment but does not include sales activities. An accountant handles financial records, budgets, and investments, which are crucial for a company's financial health but do not involve direct customer interaction for sales purposes.